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Furniture manufacturer solves complex pricing and commission challenges with Flintfox

INDUSTRY Manufacturing
COUNTRY United States
PLATFORM Microsoft Dynamics AX
PRODUCTS TRM for AX 


Founded in 1994, our client is a manufacturer and wholesale distributor of home furnishings, and specialises in specific categories including bar and counter stools, designer oriented beds and daybeds, bedroom furniture, and casual dining.

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Why they chose Flintfox

  • ‘Out of the box’ price management functionality without the need for customisations.
  • The flexibility to configure changing discounting strategies.
  • Advanced capability for deduction management.
  • Automated and fully integrated management of commissions and incentive programs.
  • The ability to incentivise based on various price points and profit margins.

The Challenge

The big challenge for our client was being able to replace processes that were largely manual, often inaccurate, and unscalable. With plans for organic and acquisition based growth, a system was needed that could be both scalable and flexible in terms of configuration. The company also had a complicated pricing set up including changing discounting strategies. A solution was needed to execute this activity, that could avoid the need for excessive manual involvement.

With over 350 thousand unique price points and multiple distribution channels, the company also needed the flexibility to move products at different price points per channel. With a number of complex commissions in place, a solution was needed that could give the company the ability to incentivise based on various price points and profit margins.

Furthermore, the solution would need to provide integrated and automated General Ledger postings and Accounts Payable payments, to minimise manual journal entries and reduce human error. Our client also found it difficult to manage and reconcile customer deductions, often due to pricing complexity and errors, as well as trade spend or planned liabilities.

The Solution

With TRM for AX, Flintfox’s Trade Revenue Management for Dynamics AX, our client was able to get all the functionality that they were looking for, and more, in the core solution. The seamless integration of TRM for AX within Dynamics AX not only avoids the need and risks of heavy customisations, but also ensures a clear path for future upgrades, minimises training time and promotes quick user adoption. In summary, TRM for AX provides out of the box functionality that could address all of our client’s core challenges around complicated price points per channel, complicated commission calculations, and cash application based deductions

Flintfox is delivering huge efficiency gains through automation of our client’s previous manual processing of pricing activity. With a consolidated solution, our client can now easily manage over 350 thousand unique price points, multiple distribution channels, and products at different price points per channel. The company is now able to manage buying group relationships along with any resulting prices, discounts, and rebates, payable to members or the buying group itself.

5 stars
"We needed a solution that we could implement out of the box, that could provide the functionality to automate our complicated pricing and commissions. With TRM for AX, managing our pricing, commissions and deductions has become a much more accurate and efficient process."

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