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Professional services for Dynamics 365

World class consulting and implementation services to transform your business into a digital enterprise.

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Implementation services

We offer end to end implementation and project management services for Microsoft Dynamics 365, Microsoft AX and Microsoft NAV.

  • Project management
  • Change management
  • Diagnostic and analysis
  • Design and solution architecture
  • Software development
  • QA and release management
  • Master data management
  • Technical consulting 
  • Setup and configuration
  • Testing
  • Training
  • Go Live support


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Customisation services

Custom software development services for Dynamics 365, AX and NAV. Some of our development services include:

  • Microsoft SQL server admin and development
  • Azure
  • Team foundation server
  • Microsoft BizTalk server
  • Security

Project services specified and developed to your business requirements:

  • Data integration
  • Data migration (DIXF)
  • Integrations to other systems
  • Power BI reporting solutions and complex reporting (SSRS, SSAS)
  • Custom workflows to support business proceses

Platform services that cover:

  • Custom X++ development
  • Java script
  • .Net development


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Managed services

  • Annual contract includes monthly services for each customer
  • Contracts based on customer needs (i.e. 24x7 support vs. guaranteed response times, incidents)
  • Annual compliance review of licenses for Dynamics and Microsoft Stack
  • Support for Azure, Office and Dynamics

Post implementation services for Dynamics customers:

  • Upgrade services
  • Implementation of new functionality
  • Functional optimisation of AX or 365 solutions
  • Performance optimisation of AX or 365 solutions (includes database and infrastructure)
  • Training
  • Annual system health checks and reviews


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Support services

Dedicated technical service support for Dynamics 365 for Finance and Operations and Dynamics 365 Business Central. Some of our services include:

  • Help Desk. Support for user and triage support cases. We also provide local language support in select markets.
  • Online Portal. Log issues and receive live status tracking of support tickets and work orders.
  • Annual System Health Checks. We conduct an investigation and report back with recommendations for ensuring continued optimal performance of the system.
  • Microsoft Premier Support Program. As a Gold Partner, Flintfox gets access to a select set of senior support specialists, 24x7 support, and expedited response to inquiries to Microsoft.


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Performance services

Performance optimisation of SQL Server and Microsoft Dynamics. Some of our services include:

  • System Health Check to identify performance and application risks, ensure compliance and detect problems before they arise
  • System monitoring and servicing, including load testing and benchmarking
  • Code analysis and optimisation with performance diagnostics


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Business consulting

We offer business lifecycle services for Dynamics 365 for Finance & Operations and Dynamics 365 Business Central.

  • Project management
  • Initial site review
  • Business process analytics
  • Interim executive support


Helpful resources

Implementation eBook

Discover 10 reasons to implement your ERP and TRM together.

Download eBook →

Implementation Blog

6 Reasons Why You Need Dynamics 365 Implementation Services.

Read Blog →

Consulting Services Blog

Why use Microsoft Dynamics ERP and CRM Consulting Services.

Read Blog →

Dynamics 365 Blog

Could Your CRM Be Costing You Business? Fix It With Dynamics 365.

Read Blog →

5 stars

“The Flintfox guys are great. Great product, great partner sales support, great deployment team. We bring them into opportunities whenever we can.”

Dave Weiner – CEO, Cole Systems