Our client is an industry leading manufacturer of heavy duty power tools, accessories and hand tools for professional users worldwide.
The challenge for our client to remain competitive was that the existing ERP no longer met business requirements; a more comprehensive solution for price management was needed. An out of the box solution to managing pricing remains difficult for many manufacturers, particularly for those who have complex or unusual pricing requirements.
Our client wanted one place, one system to maintain ‘list’ pricing and also to calculate price adjustments associated with promotions.
After selecting Dynamics AX as the new ERP, our client’s team recognised the need for an additional solution specifically to manage accruals, deductions, and complex pricing. The solution also needed to compliment Dynamics AX to make future upgrades easy, as well as ongoing easy maintenance.
Our client decided to implement TRM for AX, Flintfox’s Trade Revenue Management solution for Dynamics AX. By being fully embedded within Dynamics AX, the Flintfox solution provided the additional functionality without needing to leave the ERP to access it.
Our client experienced 20% sales growth during the first year after the implementation of the new TRM for AX solution. It became possible to easily calculate complex pricing scenarios, such as accounting for the free goods added when a customer purchases a certain combination of various products. TRM for AX has also allowed the company to manage accruals easily, by automatically calculating the accrual and processing the payment once approved.
Additionally, the company has reduced margin leakage as a result of a solution that allows easier deductions management. Expenses are accrued pending final deduction, or claim-based payment. This has reduced the number of surprises on their bottom line and improved customer service as a result of better tracking of what is actually owed.
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