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Consulting services for Dynamics 365

World class implementation and consulting services to transform your business into a digital enterprise.

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Implementation services

We offer end to end implementation and project management services for Microsoft Dynamics 365, AX and NAV.

  • Project management
  • Change management
  • Diagnostic and analysis
  • Design and solution architecture
  • Software development
  • QA and release management
  • Master data management
  • Technical consulting 
  • Setup and configuration
  • Testing
  • Training
  • Go Live support

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Customisation services

Custom software development services for Microsoft Dynamics 365, AX and NAV.

  • Microsoft SQL server admin and development
  • Azure
  • Team foundation server
  • Microsoft BizTalk server
  • Security

Project services specified and developed to your business requirements:

  • Data integration and migration (DIXF)
  • Integrations to other systems
  • Power BI reporting solutions and complex reporting (SSRS, SSAS)
  • Custom workflows to support business proceses

Platform services that cover:

  • Custom X++ and .Net development
  • Java script

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Managed services

  • Annual contract includes monthly services for each customer
  • Contracts based on customer needs (i.e. 24x7 support vs. guaranteed response times, incidents)
  • Annual compliance review of licenses for Dynamics and Microsoft Stack
  • Support for Microsoft Azure, Office and Dynamics

Post implementation services for Dynamics customers:

  • Upgrade services
  • Implementation of new functionality
  • Functional optimisation of Microsoft Dynamics 365 or AX solutions
  • Performance optimisation of Microsoft Dynamics 365 or AX solutions (includes database and infrastructure)
  • Training
  • Annual system health checks and reviews

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Support services

Dedicated technical service support for Microsoft Dynamics 365 Finance and Operations and Business Central.

  • Help Desk
    Support for user and triage support cases. We also provide local language support in select markets.
  • Online Portal
    Log issues and receive live status tracking of support tickets and work orders.
  • Annual System Health Checks
    We conduct an investigation and report back with recommendations for ensuring continued optimal performance of the system.
  • Microsoft Premier Support Program
    As a Gold Partner, Flintfox gets access to a select set of senior support specialists, 24x7 support, and expedited response to inquiries to Microsoft.

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Performance services

Performance optimisation of SQL Server and Microsoft Dynamics.
Some of our services include:

  • System Health Check to identify performance and application risks,
    ensure compliance and detect problems before they arise
  • System monitoring and servicing, including load testing and benchmarking
  • Code analysis and optimisation with performance diagnostics

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Business consulting

We offer business lifecycle services for
Microsoft Dynamics 365 Finance & Operations and Business Central.

  • Project management
  • Initial site review
  • Business process analytics
  • Interim executive support

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Helpful resources

ERP and TRM Implementations

Discover 10 reasons to implement your ERP and TRM together.

Download eBook →

Implementing Dynamics 365

6 Reasons Why You Need Dynamics 365 Implementation Services.

Learn more →

Dynamics 365 Consulting

Why use Microsoft Dynamics ERP and CRM Consulting Services.

Learn more →

CRM and Dynamics 365

Could Your CRM Be Costing You Business? Fix It With Dynamics 365.

Learn more →

SEE RESOURCES
5 stars

“The Flintfox guys are great. Great product, great partner sales support, great deployment team. We bring them into opportunities whenever we can.”

Dave Weiner – CEO, Cole Systems