Dedicated to helping you stay informed and focused on your business
Flintfox can help keep you in tune with your operations with regional technical support in North America, Latin America, United Kingdom, and Asia Pacific. Our teams are constantly upskilling, with new certifications, in order to support your business in the best way possible.
Our mission isn’t just about keeping your systems running, it’s also about identifying areas that are prime for improvement to keep your system at its optimal level of performance.
We provide a wide range of technical services including:
Support for user and triage support cases. We guarantee support in International English, and provide local language support in select markets around the world wherever possible.
When you log issues with the Flintfox Consulting Group, you will receive live status tracking for all support tickets and work orders.
Monthly support calls
Engage directly with the Flintfox technical services team through a monthly support call and receive a follow-up call report summarizing action items and responsibilities.
Microsoft Premier Support program
As a member Flintfox gets access to a select set of senior support specialists, 24x7 support, and expedited response to inquiries to Microsoft.
Annual system health checks
We conduct an investigation and report back with recommendations for ensuring continued optimal performance of the system.
All of our solutions include third party escrow, providing updated code annually.
Benefit from the power of our people
Flintfox strives to deliver consulting professionals who have the right skills and training to solve your toughest challenges.
Do you want multiple lines of communication to ensure your issues and questions are resolved effectively and efficiently?
Do you need easily accessible technical and functional resources to quickly solve support issues?