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Superior customer communication with industry-leading support for Microsoft Dynamics 365, AX, NAV, and CRM solutions

We offer managed services to support your business once your implementation is complete. Our team can also help keep your existing ERP or CRM growing with your business through our upgrade, functional and performance optimization services.

We provide on-going support and annual support contracts

  • Annual contract includes monthly services for each customer
  • Contracts based on customer needs (i.e. 24x7 support vs. guaranteed response times, incidents)
  • Annual compliance review of licenses for Dynamics and Microsoft Stack

Our wide range of managed services for Dynamics customers include:

Functional & performance optimization

Our team has extensive experience in working with some of the largest and most complex customers running Dynamics AX and Dynamics 365. We also have consultants on our team who possess a deep knowledge of code optimization, database performance, and overall system tuning.

Upgrade services

Flintfox can help you upgrade to a new version or migrate from on premise Dynamics AX to Dynamics 365. We can also implement new functionality as you need it.

Report writing

Our team has experience in developing custom reports with Dynamics AX, Microsoft CRM, Power BI, and SQL Reporting Services. We have resources available to support the design and creation of all of your reporting needs.

Data conversion

Flintfox has in depth knowledge of the data conversion process and extensive know of all Microsoft tools such as DIXF.

Custom development

Flintfox provides custom development for Dynamics AX, NAV, CRM, and Dynamics 365.


Training plans are delivered on-site in a classroom style environment, via live or recorded remote sessions, or as a self-study format based on our clients' requirements. Microsoft offers online training for core product through their online Customer Source portal.

Annual health checks

Annual health checks incorporate an investigation and report with recommendations for ensuring continued optimal performance. (Please note these are included in our annual Managed Services Agreement.)

Customer support

We offer support for Azure and Office 365 with a portal to log in and view the status of your case.

Looking for managed services to support your existing or new enterprise environment?

If you’d like to discuss your Managed Services Support requirements, get in touch with us. We would be happy to talk to you about how we can deliver the development services to suit your unique project or environment and meet your managed support goals.